When should I arrive for my flight?
Checked Baggage: Arrive 1 1/2 hours prior to departure.  Otherwise, arrive 1 hour prior to departure.

When does the Check-In counter close?

Horizon closes the check-in counter 30 minutes prior to departure.

When does the aircraft board?

Horizon boards the aircraft 20 minutes prior to departure.

How much does it cost to park?
There is free long-term parking for a maximum of 2 weeks.

When should I park in the long-term parking lot vs. short-term parking lot?
Short-term parking is used for all patrons who are visiting the terminal for a maximum of (1) day. Handicap stalls are available in short-term parking. Anything longer than (1) day, please use long-term parking.

How many bags can I check-in?
Please check with individual airline, as airline's are now charging for extra bags. 

What is the weight limit for checked bags?
For travel between the U.S., Canada and Mexico, each piece of checked luggage may weigh up to 50 pounds. An excess weight fee is charged for any bag weighing over 50 pounds. No single piece of baggage may weigh more than 100 pounds.

What is the maximum size of bags?
Horizon Air has no carry-on size limits. For Alaska Airlines, the maximum size for a checked bag is 62 linear inches (length + width + height) and carry-on bags must not exceed 10"H x 17"W x 24"L.

For all other airlines, please contact them directly.

How many bags can I carry-on?
Each ticketed passenger is allowed only one carry-on bag plus one personal item, such as a purse, briefcase or laptop computer.

What are prohibited items to pass through security clearance?
For list of items, visit the Transportation Security Administration (TSA).

Questions or comments for local TSA baggage screeners?
Office phone number is (509) 522-6868.

Can I take pets on the plane?
For reservations and information about pets traveling as baggage or carry-on baggage, call Horizon Air at 1-800-547-9308.

For reservations and information about pets traveling as Goldstreak, call Alaska Airlines Cargo at 1-800-225-2752) or Horizon Air Cargo at 1-800-547-7660.

Who do I contact for inbound cargo or delayed baggage?
Contact the local Horizon Air counter at (509) 522-5215 ext. 2.